ESSENTIAL FUNCTIONS

To Perform this job successfully, and individual must be able to perform each essential function.

• Source and arrange bookings for truckload carriers.

• Plan and track the shipment of final products according to customer requirements.

• Coordinate carrier coverage for loads requiring dray service.

• Audit driver logs for driver’s accuracy.

• Prepare bills of lading and other related transportation documents for all pertinent information needed to process for delivery.

• Determine efficient and most economic shipping method for export orders and negotiate prices as needed, without comprising efficiency.

• Assist and support accounts payable with payment of carrier invoices.

• Assist with warehouse, driver payroll, and Maintenance Driver qualification.

• Accurately update in-house TMS system.

• Monitor customer score cards and update Sales/Operations with current vendor rating.

• Review and verify documents sent by third parties, including letters of credit and bills of lading.

• Respond to customer concerns or issues related to transportation matters.

• Request quotes, update and maintain carrier rate data. Manage carrier relationships and performance.

• Gather and update data for DC/Transportation.

• Log and schedule warehouse equipment maintenance needs.

• Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance.

• Adhere to established company values, practices, policies, and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.

• Demonstrate regular and punctual attendance at the assigned work location.

MARGINAL FUNCTIONS

The individual may be asked to perform other duties as requested.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

An individual qualified for this job must be able to:

• Possess strong analytical and organizational skills.

• Work in a team environment with minimal supervision.

• Operate a computer—PC proficiency.

• Work independently, under pressure, meet deadlines and handle multiple priorities and projects simultaneously.

• Effectively and professionally communicate with co-workers, team members, and internal or external customers.

• Pay attention to details and pursue quality in accomplishing work duties and tasks. Look for opportunities to reduce costs or increase productivity without reducing effectiveness.

• Handle challenges skillfully, thoroughly, and effectively.

• Independently take advantage of opportunities to improve or increase skills, abilities, and job knowledge.

• Make sure that work is delivered on time and of high quality.

• Develop good work practices in order to get the job done.

• Use equipment, resources, and time in an efficient and effective manner.

• Use good judgment when making decisions.

• Perform work in a safe manner at all times.

• Take direction and work well with others.

MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS

An individual qualified for this job must have and maintain the following qualifications:

• High School diploma is required.

• 2 years’ customer service experience preferably in distribution or transportation.

PHYSICAL DEMANDS OF ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an individual to successfully perform the Essential Functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a desk-based job and will require the individual to remain seated for long periods of time and have the manual dexterity to operate standard office equipment such as computer keyboard, mouse, calculator, phone, copier/scanner, and similar machines.

ENVIROMENTAL CONDITIONS

The environmental conditions described here are representative of those the associate encounters while performing the Essential Functions of the job.

• The individual will work in an office setting in the same room as other individuals. Noise levels are average for an office and include conversation and/or office equipment noise.

ADA/ADAAA

The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act and Amendments.